Shipping policy

Shipping Policy

Welcome to  Modern Pulse  — we are committed to delivering your orders safely and on time. Please read our shipping policy carefully for complete information regarding order processing, delivery timelines, and shipping terms.

Order Processing

  • All orders are usually processed within 1–2 business days after confirmation.
  • Orders are not processed on Sundays or public holidays.
  • During festive seasons, sales, or unexpected situations, processing may take slightly longer. We appreciate your patience and understanding.

Shipping Options & Delivery Time

We offer multiple shipping methods to provide the best delivery experience.

Standard Shipping

  • Estimated delivery: 5–10 business days

Express / Expedited Shipping

  • Estimated delivery: 2–5 business days

Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen delays.

Shipping Charges

  • Shipping charges are calculated based on:
    • Order weight
    • Package dimensions
    • Delivery location
  • Final shipping costs will be shown during checkout before payment.
  • From time to time, we may offer Free Shipping or promotional discounts on selected orders.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your shipment directly through the courier partner’s tracking website.

International Shipping

We currently ship to selected international locations.

Please note:

  • International orders may be subject to custom duties, import taxes, or additional charges imposed by your country.
  • These charges are the responsibility of the customer.
  • Delivery times for international shipments may vary due to customs clearance procedures.

Shipping Address Responsibility

  • Customers are requested to provide accurate shipping details, including:
    • Full address
    • Contact number
    • ZIP / Postal code
  • Modern Pulse  will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided during checkout.

Order Changes & Cancellation

  • Once an order is placed, changes or cancellations may not always be possible.
  • If you need to modify or cancel an order, please contact our support team immediately.
  • We will try our best to assist if the order has not yet been processed or dispatched.

Lost or Damaged Packages

We carefully pack every order to ensure safe delivery.

If your package arrives damaged or is lost during transit:

  • Please contact our customer support team as soon as possible.
  • We will coordinate with the shipping partner to investigate and resolve the issue.

Need Help?

For any shipping-related questions or support, feel free to contact us:

📧 Email: modernpulse04@gmail.com

🌐 Website: Modern Pulse 

We are always happy to assist you.