Refund policy

Refund, Cancellation & Exchange Policy – Modern Pulse

At Modern Pulse, customer satisfaction is our priority. We aim to provide a smooth and hassle-free shopping experience for every customer. Before placing your order, please read our updated Refund, Cancellation & Exchange Policy carefully. For any exchange-related queries, feel free to contact us on WhatsApp at +91 7874029804. Our support team will respond within 48–72 working hours. Domestic Orders (India) Exchange Policy Size Exchange If you receive a product with a size issue, you can request a size exchange within 5 days from the date of delivery.

To request an exchange: WhatsApp us at +91 7874029804 Mention your Order ID, Name, and the issue clearly Important Exchange Conditions We currently do not provide reverse pickup service Customers must self-ship/courier the product to our return address Shipping charges for exchange will be borne by the customer Please mention your name and mobile number inside the parcel Exchange Eligibility Exchanges are accepted only for: Size-related issues Exchanges are not applicable for: Product change requests Items purchased during sales, offers, or discount promotions Customized or specially made products Return Policy We do not offer returns or refunds once a product has been sold and delivered. Please review product details, size charts, and descriptions carefully before placing your order. Damaged or Incorrect Product In case you receive: A damaged product A defective item A wrong product Please contact us immediately on WhatsApp at +917874029804 with clear photos/videos of the issue. After verification, we will arrange a replacement through the fastest available courier service. All products at Modern Pulse go through multiple quality checks before dispatch to ensure the best shopping experience. When Exchange Requests Are Not Accepted Exchange requests will not be accepted in the following cases: Minor color variation (up to 10%) due to lighting or screen resolution differences If the customer dislikes the material, fabric, or color after delivery Customized or personalized products Products purchased during sale or discount offers Requests raised after the allowed exchange period We recommend reading all product descriptions carefully before placing your order.

Cancellation Policy – Domestic Orders Orders cannot be cancelled once they are successfully placed. Please confirm all details before completing your purchase. International Orders Damaged or Incorrect Product If you receive a damaged or incorrect product, please email us at: